Operations Manager

Department: Operations

Reports to: Sr. Director of Operations

FLSA status: Exempt

Job Summary: Primary responsibilities for the Operations Manager are to coordinate and direct the daily activities in production manufacturing to meet performance targets across all metrics, including safety, quality, productivity, and throughput.? Area Managers will take daily direction from the Operations Manager interacting in all aspects of card production.? Other duties include coordination with other departments to satisfy customer needs for product and resolution of defective product issues.

This is a high exposure role with the opportunity to achieve dramatic operational improvement. The Operations Manager will have total scope of responsibility for the operations organization across all shifts.

Additional Information:

PLI is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. PLI does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Essential Job Functions:

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Create a culture of employee engagement, teamwork, accountability, and problem-solving.

• Meet and exceed site targets for safety, product quality, customer delivery, productivity, and cost.

• Continuously streamline processes and practices to achieve improved performance.

• Manage and coordinate activities across operational areas including but not limited toscheduling, press, card manufacturing and personalization.

• Leverage Monarch, PLI’s ERP system, to increase effectiveness.

• Understand and manage immediate and long horizon production capacity constraints across all operational areas.

• Coordinate activities with maintenance to complete required machine maintenance and repair.

• Address issues concerning quality or functionality of product as it is being produced and inspected.

• Track and review waste from production process to ensure efficient material use.

• Count raw material and work-in progress for month end inventory as needed.

• Complete basic human resource duties such as vacation approval and employee evaluations.

• Facilitate daily Production meetings.

• Coordinate and drive the KPI process, meetings, and reporting.

• Champion the Safety Observation program.

• Champion the Quality Observation and Lead Team audit Program.

• Fill in for Director of Plant Operations in his/her absence.

?Qualifications:?

• Exceptional leadership, teambuilding and influencing skills

• Excellent organizational and analytical skills

• Experience establishing a management system that drives metrics to the shop floor

• Superior skills mentoring, coaching, and developing team members

• Track record of consistently meeting or exceeding business targets

• Relentless focus on efficiently and effectively providing solutions to customer needs

• Proven ability to direct cross-functional team members, achieving alignment and effectiveness

• Experience refining business processes, resulting in improved responsiveness to customers

• Demonstrated ability to communicate and influence effectively at all levels of the organization

• Successful implementation of Lean Manufacturing practices, including 5S

• Proficient with Microsoft Excel and PowerPoint. Experience operating with ERP systems

• Manufacturing background required; printing and finishing industry expertise preferred

• Previous supervisory experience with teams of 50 or more required

• Bachelor’s degree in engineering, business or a related technical field preferred